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Encara

Mobile Allied Health

Home Care. NDIS. Residential Aged Care.

Get In Touch
about us

We come to you!

Your local allied health partner.
We help people living with injury, illness, pain and disability across Australia.

Our Services

We offer physiotherapy, podiatry, occupational therapy, dietetics and speech pathology services across Australia.

Physiotherapy

Physiotherapy

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Podiatry

Podiatry

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Occupational Therapy

Occupational Therapy

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Dietetics

Dietetics

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Speech Pathology

Speech Pathology

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Call Us | 1300 761 965
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Encara provide therapy services tailored to your individual needs and goals.

Home care

You love your home. We know it’s where you want to live. Our team of allied health professionals are highly skilled in ensuring your safety while you continue to live in the comfort of your own home.

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disability care

You want to lead an independent and fulfilling life. Encara is a registered NDIS provider of Therapeutic Supports. Unlock your true potential and embrace a world of possibilities through the NDIS with Encara!

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Aged Care

Do you need an allied health provider who is responsive and an expert in the field? Whether 50 beds or 5,000, Encara is the provider of choice for all your allied health needs nationally.

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Meet the Encara Team

Get to know us! Here's a snapshot of our Leadership Team.

Bradley Packer

Bradley Packer

Director

Bradley Packer is one of the founding directors of Encara and a qualified physiotherapist.

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Peter O'Brien

Director

Peter O'Brien is one of the founding directors of Encara and a qualified physiotherapist.

See Profile

Melanie Kerslake

General Manager

Melanie has worked with Encara since 2017, and is currently the General Manager.

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Meet Our Team

CAREERS

Are you ready to make a positive impact on your community? 

The Encara team supports hundreds of aged care homes and thousands of people in the community across Australia.

join the team today

Testimonials

“I thought the new employee training was excellent. Far better than I have experienced with my previous employers. ”

Encara Family Therapist

“The physios that attend my site are very much a part of the team. Professional, prompt, efficient and respond to requests in a timely manner. Extremely satisfied. ”

Tricare, Aged Care Manager.

“I really enjoy the approachable management, roster flexibility, good salary and opportunity to run manual handling training. ”

Encara Family Therapist.

“I cannot praise our Encara physio enough. He really does go above and beyond. Staff and residents respond well to him, he provides great feedback and daily handovers. Encara's managers are also very professional. ”

McKenzie Aged Care Group, Aged Care Manager

Latest News

Sharing the latest from our team, research, and healthcare news.

Bradley Packer

Director

My name is Bradley, one of the founding directors of Encara and a qualified physiotherapist. I love that Encara’s people make a positive impact in their local communities every day. Whether preventing falls at home, delivering convenient therapy support to NDIS participants, or creating successful partnerships with aged care providers, I’m proud to help others feel happy, healthy and independent. At Encara, my focus is on the continued improvement and growth of Encara, to impact more people across Australia.

As Encara celebrates its 20th anniversary in 2024, I’m exceptionally proud of the careers we have launched and advanced with our industry-leading continuing professional development (CPD) programs.

I’m excited to apply Encara’s uniquely deep expertise to create outstanding customer experiences and clinical results for people in need nationwide.

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Peter O'Brien

Director

My name is Peter O’Brien, and I am one of the founding directors of Encara and a qualified physiotherapist. With over 20 years of experience in the field, I am proud to have built a team of skilled professionals who share my passion for helping people improve their physical health and wellbeing. Whether you or a loved one require NDIS therapy support, home care, or aged care services, we are here to help.

Ongoing education and training are essential for providing the highest quality care and exceptional customer experience to our clients, and I encourage all members of my team to pursue professional development opportunities whenever possible.

Encara has become a trusted name in Allied Health services across Australia with our national coverage and dedication to excellence. Our goal is to help our clients be healthy, happy and independent, regardless of their age or physical abilities.

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Melanie

General Manager

Melanie joined the Encara family in 2017 in the newly created role of Business Development Consultant. Since commencing at Encara, Melanie progressed into the role of Business Development Manager overseeing the onboarding of new clients in the Aged Care and Home Care Division, as well as operational oversight and growth of Encara Healthcare. Melanie moved into the role of General Manager in April 2022 where her focus is on the administrative operations of the Encara business.

Melanie has over 11 years of experience within the healthcare sector, from large corporate healthcare organisations to smaller private businesses.

Melanie values learning and developing her skill set from the guidance of industry experts and leaders, as well as her Encara family. In her spare time, Melanie enjoys staying active, dining out, and spending time with her family and close friends.

 
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Work With Encara

Tell us about you!
Carlos Macias

Deputy State Manager QLD

My name is Carlos Macias, and I have been working as a physiotherapist for over 10 years. My initial influence was centred around elite athlete recovery programs, which included opportunities be involved with the Ethiopian Athletics Federation and the Ultraman World Championships in Hawaii. 

Moving to Australia from my home in Madrid, Spain, has allowed me to step into the Aged and Community sectors with Encara. This has been a welcome change of pace and it is some of the most rewarding work I have ever done. I love that we impact people’s lives, and most of all I am passionate about helping my clients maintain their independence and extend their time living at home surrounded by family. 

In my role as Deputy Queensland State Manager, I support our team of therapists in Queensland and manage the service delivery to all of our Queensland Aged Care clients. I think we have a great team, it’s always a great atmosphere, and I am very grateful for the vital work that each one of them do every day. 

In my spare time, I love spending time with my family and learning lessons from my young son every day.  My weekend activities include running or cycling and trying out the local cafes for my favourite meal time, breakfast, which always starts with a double shot latte.

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Chelsea Bennett-Hall

Business Development Lead - Home Care & NDIS

My name is Chelsea; Since joining the Encara team in 2019 as a Rostering Administrator, I’ve transitioned into the role of Business Development Lead for the Home Care and NDIS Divisions.

As a proud member of the Encara family, my primary focus is connecting families with the best experts to empower the aged and disAbled communities, promoting their happiness, well-being, and independence. Through collaborative efforts with Encara’s allied health team and industry partners, I am enthusiastic about crafting innovative solutions that elevate the quality of care and support available to those in need.

You’ll often find me exploring the outdoors when I’m not working, accompanied by my sweet Italian Greyhound companion. Otherwise, I love indulging in Brisbane’s restaurants and travelling to new places where I can witness the sunset over the ocean.

 
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Jenae Bryson

Talent Acquisition Partner

My name is Jenae; I have been with the Encara team since 2019; having experienced many roles within the company; I have gained exposure to rostering, claims and billing and, since 2020, Recruitment.

My current position as Talent Acquisition Partner allows me to work with therapists nationwide to find their ideal role. I love that placing therapists in Residential Aged Care and Community settings provides our clients access to Allied Health Services, vital for mobility, independence and re-ablement. We aim to encourage a Happy, Healthy and Independent workforce nationally.

 
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Laetitia Ferreira

Talent Acquisition Lead

My name is Laetitia, and I have been part of the People and Talent team since 2022 as a Talent Acquisition Partner. I have enjoyed connecting with Allied Health Professionals nationally to find them the most suitable role with Encara.

The best thing about working in aged care is the flexibility; our clinicians benefit from setting their schedule around their life commitments and get rewarded by making a difference in the lives of aged care residents and community clients daily. Our goal is to ensure every therapist is empowered to feel Happy, Healthy and Independent.

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Hoan

SA/WA State Manager

Hoan has a passion for hands-on treatment, rehabilitation and healthy ageing.

Having experienced working with a broad range of clients in culturally diverse environments, Hoan found aged care to be his area of choice. He values making a positive impact on the physical well being and quality of life of the elderly.

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Luke

State Manager Victoria/ACT & Sth NSW

Luke joined the Encara team in 2016 having previously worked in a hospital, aged care and community settings.

Luke is driven to achieve the best outcomes for our most vulnerable Australian demographic with a particular passion for falls management and orthopaedic rehabilitation. With a collaborative multidisciplinary approach, Luke strives to mentor those involved in all aspects of client care in order to optimise physical function and quality of life within the aged care setting.

Luke is passionate about the development of young leaders and the growth of those within his team. During the summer weekends, you can find Luke playing cricket or attending live music with friends.

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Rachel

Education Coordinator

Rachel is a bubbly and passionate Physiotherapist with over 10 years’ experience in the industry. She spent the majority of her career working in private practice and has a real passion for sports physiotherapy after growing up competing as a New Zealand gymnast for many years. However, her interest in aged care was sparked after moving to Australia and joining Encara!

Rachel believes in “move it or lose it”, bringing positive energy to everyone she works with. She loves working as part of a team and is equally passionate about helping to mentor, educate and train everyone in the Encara Family.

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Matthew

National Clinical and Customer Experience Manager

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Matthew has over 10 years of experience in physiotherapy and has been in a management role with Encara since 2015. He completed a Bachelor of Health Science (Musculoskeletal Therapy) before continuing his study with a Master of Physiotherapy Studies.

Matthew spent his first years in private practice and with state and national sporting teams before changing his focus to aged care. Matthew was very close with his grandparents growing up and has found working in aged care truly rewarding. He promotes a caring, positive and professional culture across Encara. 

Candice Wilson

Business Development Lead - Residential Aged Care

My name is Candice; I joined the People and Talent team at Encara in 2022 as Talent Acquisition Partner, managing the end to end recruitment and onboarding process to support the Encara team nationally. Through my time at Encara, I gained valuable insight into the operations and moved into my current role as Business Development Lead for Residential Aged Care, connecting with facilities nationwide to support residents with Encara’s RAC & Wellness Programs.

I have over ten years of experience in global leadership roles and have worked in Business Development across Africa, the Middle East, Asia and Australia. I love to travel and connect with people of all cultures and backgrounds. My spare time is spent hanging out with my animals at my Hobby Farm in the Scenic Rim.

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